Shipping & Delivery Policy

Effective Date: 18th September 2025

We aim to deliver your Craftel products quickly and safely. Please review our shipping and delivery terms before placing your order.

---

1. Order Processing

• All orders are processed and shipped within 1–2 business days after payment confirmation.

• You will receive an email confirmation with tracking details once your order is dispatched.

---

2. Delivery Timelines

• Orders are typically delivered within 3–7 business days, depending on the delivery location.

• Delivery times may vary slightly due to courier delays, weather conditions, or other unforeseen circumstances.

---

3. Shipping Charges

• Shipping is completely free. Customers do not need to pay any extra charges for delivery.

---

4. Order Tracking

• Once your order has been shipped, you will receive tracking details via email or SMS to monitor your shipment.

---

5. Exceptions

• In rare cases, if we are unable to ship your order, you will receive a full refund of the amount paid.

---

6. Contact Us

For shipping or delivery-related queries, please reach out to us at:

Craftel
Email: care@craftel.in
Phone: +91 99291 27070