Privacy Policy
Privacy Policy for Craftel
Effective Date: 18th September 2025
At Craftel (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website craftel.in or interact with our services.
1. Information We Collect
When you visit our website or make a purchase, we may collect:
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Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details.
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Non-Personal Information: such as your browser type, device information, IP address, and browsing activity on our website.
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Cookies & Tracking: We may use cookies and similar technologies to improve your shopping experience, remember preferences, and analyze site traffic.
2. How We Use Your Information
We use the information we collect to:
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Process and deliver your orders.
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Communicate with you about your orders, queries, or support requests.
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Improve our website, products, and services.
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Send you promotional offers or updates (only if you opt-in).
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Ensure a secure and smooth shopping experience.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal data to third parties.
We may share your information only with:
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Service Providers: such as payment gateways, delivery partners, and analytics providers who help us operate our business.
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Legal Requirements: if required by law, court order, or government request.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no method of online transmission or storage is 100% secure.
5. Your Choices
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You can opt out of receiving marketing emails by clicking the “unsubscribe” link in our emails.
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You can disable cookies in your browser, but some features of our site may not function properly.
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You can request access, correction, or deletion of your personal information by contacting us.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
7. Children’s Privacy
Our website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, you can reach us at:
Craftel
Email: care@craftel.in
Phone: 99291 27070